PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19
This work focuses on discovering the psychosocial risks that exist in the Mexican software industry, specifically a company that works via telework due to COVID-19 lockdowns and to explore where the risks come from, either the working relationship with the company or the relationship with their clie...
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| פורמט: | Online |
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Universida de Sonora
2021
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| גישה מקוונת: | https://epistemus.unison.mx/index.php/epistemus/article/view/157 |
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oai:http:--epistemus.unison.mx:article-1572021-12-17T19:58:19Z PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 ANÁLISIS DE RIESGOS PSICOSOCIALES EN UNA EMPRESA DE SOFTWARE DURANTE LA COVID-19 Baquera, Edna Pacheco, Jesus León-Duarte, Jaime COVID-19 IT psychosocial risks work-life balance telework Determine the psychosocial risks existing in the Mexican software industry COVID-19 TI riesgos psicosociales balance vida-trabajo teletrabajo Determinar los riesgos psicosociales existentes en la industria de software mexicana This work focuses on discovering the psychosocial risks that exist in the Mexican software industry, specifically a company that works via telework due to COVID-19 lockdowns and to explore where the risks come from, either the working relationship with the company or the relationship with their client. The study is based in the survey offered by the NOM-035-STPS-2018 regulation to diagnose the psychosocial risks in a sample of 183 employees. To achieve this, an exploratory factorial analysis was performed in which the results showed that employees feel positively regarding their company, specifically the leadership received but they observe a negative impact on their work-life balance and extended work hours because of their relationship with their client, this can be exacerbated by the current use of telework in place by the company. El siguiente trabajo se enfoca en determinar los riesgos psicosociales existentes en la industria de software mexicana, específicamente la que se encuentra en teletrabajo debido a la contingencia de COVID-19 para explorar el impacto de las medidas de prevención, definir el origen de los riesgos, si provienen de la relación del empleado con la empresa o al cliente al que prestan servicios. Se tomó como base el cuestionario de la regulación NOM-035-STPS-2018 para el diagnóstico de riesgos psicosociales en una muestra de 183 empleados. Este estudio se realizó con un análisis factorial exploratorio obteniendo resultados que demostraron que los empleados perciben una relación positiva de parte del liderazgo proveniente de la empresa, pero observan una afectación en su vida personal derivado de las largas horas de trabajo con su cliente, las cuales pueden ser agravadas por el modelo de teletrabajo en el que se encuentran actualmente. Universida de Sonora 2021-08-12 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Research Investigación application/pdf text/xml https://epistemus.unison.mx/index.php/epistemus/article/view/157 10.36790/epistemus.v14i29.157 EPISTEMUS; Vol. 14 No. 29 (2020): Mining, Democracy, Economy, Altruism: How do they affect a country?; 23-29 EPISTEMUS; Vol. 14 Núm. 29 (2020): Minería, Democracia, Economía, Altruismo: ¿Cómo afectan a un país?; 23-29 2007-8196 2007-4530 spa https://epistemus.unison.mx/index.php/epistemus/article/view/157/162 https://epistemus.unison.mx/index.php/epistemus/article/view/157/120 Hermosillo, Sonora, Mexico Hermosillo, Sonora, México Derechos de autor 2021 EPISTEMUS https://creativecommons.org/licenses/by-nc-nd/4.0 |
| institution |
Epistemus |
| collection |
OJS |
| language |
spa |
| format |
Online |
| author |
Baquera, Edna Pacheco, Jesus León-Duarte, Jaime |
| spellingShingle |
Baquera, Edna Pacheco, Jesus León-Duarte, Jaime PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 |
| author_facet |
Baquera, Edna Pacheco, Jesus León-Duarte, Jaime |
| author_sort |
Baquera, Edna |
| title |
PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 |
| title_short |
PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 |
| title_full |
PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 |
| title_fullStr |
PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 |
| title_full_unstemmed |
PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19 |
| title_sort |
psychosocial risk analysis in a software outsourcing company during covid-19 |
| description |
This work focuses on discovering the psychosocial risks that exist in the Mexican software industry, specifically a company that works via telework due to COVID-19 lockdowns and to explore where the risks come from, either the working relationship with the company or the relationship with their client. The study is based in the survey offered by the NOM-035-STPS-2018 regulation to diagnose the psychosocial risks in a sample of 183 employees. To achieve this, an exploratory factorial analysis was performed in which the results showed that employees feel positively regarding their company, specifically the leadership received but they observe a negative impact on their work-life balance and extended work hours because of their relationship with their client, this can be exacerbated by the current use of telework in place by the company.
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| publisher |
Universida de Sonora |
| publishDate |
2021 |
| url |
https://epistemus.unison.mx/index.php/epistemus/article/view/157 |
| work_keys_str_mv |
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