Trato digno de enfermería durante 2010-2015 en el sistema nacional de indicadores de calidad
In this work the behavior of the indicato dignified treatment nursing occurs during the period 2010 to 2015 in the Health Quality Indicators National System, with the aim of describing the perception of quality of care received by users health services and identify this indicator variables represent...
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| Glavni autori: | , |
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| Format: | Online |
| Jezik: | spa |
| Izdano: |
Universidad de Sonora
2019
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| Online pristup: | https://sanus.unison.mx/index.php/Sanus/article/view/64 |
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| Sažetak: | In this work the behavior of the indicato dignified treatment nursing occurs during the period 2010 to 2015 in the Health Quality Indicators National System, with the aim of describing the perception of quality of care received by users health services and identify this indicator variables representing a major challenge for the nurse. The information analyzed was obtained from the Web site of the General Direction Quality and Health Education. The results indicate that during the period 2010-2011 was not met with the standard minimum score of 95% expected by meeting the criteria established for this indicator. The limiting criteria were percentage of patients to whom the nurse (o): a) greets him in a friendly, b) is presented, and c) is directed
by name. From 2012 to 2015 it met the standard, which is suggestive that the measurement of this indicator has detected areas of opportunity and implement continuous improvement strategies, on the other hand also indicates the ethical and humanistic approach to care that characterizes nursing profession. |
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