HELPDESK AS ALTERNATIVE OF SUPPORT AND TECHNOLOGICAL MANAGEMENT FOR A TABASCO COMPANY
This article presents an investigation that aims to propose an improvement in the services provided by a medium-sized Tabasco company. We look for the company to provide flexibility in customer service by optimizing times to achieve customer satisfaction. To this end, the ITIL methodology is applied...
保存先:
| 主要な著者: | , , |
|---|---|
| フォーマット: | Online |
| 言語: | spa |
| 出版事項: |
Universida de Sonora
2021
|
| オンライン･アクセス: | https://epistemus.unison.mx/index.php/epistemus/article/view/163 |
| タグ: |
タグ追加
タグなし, このレコードへの初めてのタグを付けませんか!
|
このレコードへの初めてのコメントを付けませんか!
