HELPDESK AS ALTERNATIVE OF SUPPORT AND TECHNOLOGICAL MANAGEMENT FOR A TABASCO COMPANY
This article presents an investigation that aims to propose an improvement in the services provided by a medium-sized Tabasco company. We look for the company to provide flexibility in customer service by optimizing times to achieve customer satisfaction. To this end, the ITIL methodology is applied...
Bewaard in:
| Hoofdauteurs: | , , |
|---|---|
| Formaat: | Online |
| Taal: | spa |
| Gepubliceerd in: |
Universida de Sonora
2021
|
| Online toegang: | https://epistemus.unison.mx/index.php/epistemus/article/view/163 |
| Tags: |
Voeg label toe
Geen labels, Wees de eerste die dit record labelt!
|
