HELPDESK AS ALTERNATIVE OF SUPPORT AND TECHNOLOGICAL MANAGEMENT FOR A TABASCO COMPANY
This article presents an investigation that aims to propose an improvement in the services provided by a medium-sized Tabasco company. We look for the company to provide flexibility in customer service by optimizing times to achieve customer satisfaction. To this end, the ITIL methodology is applied...
Na minha lista:
| Principais autores: | , , |
|---|---|
| Formato: | Online |
| Idioma: | spa |
| Publicado em: |
Universida de Sonora
2021
|
| Acesso em linha: | https://epistemus.unison.mx/index.php/epistemus/article/view/163 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
