HELPDESK AS ALTERNATIVE OF SUPPORT AND TECHNOLOGICAL MANAGEMENT FOR A TABASCO COMPANY
This article presents an investigation that aims to propose an improvement in the services provided by a medium-sized Tabasco company. We look for the company to provide flexibility in customer service by optimizing times to achieve customer satisfaction. To this end, the ITIL methodology is applied...
Sparad:
| Huvudupphovsmän: | , , |
|---|---|
| Materialtyp: | Online |
| Språk: | spa |
| Publicerad: |
Universida de Sonora
2021
|
| Länkar: | https://epistemus.unison.mx/index.php/epistemus/article/view/163 |
| Taggar: |
Lägg till en tagg
Inga taggar, Lägg till första taggen!
|
