Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest

The aim of this study was to analyze the factorial structure of the Organizational Climate Scale for the service sector institutions. The participants were 116 individuals; 39 were affiliated with a health center of the Public Health Secretary, 42 with a private hospital and 35 with a hotel, all of...

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主要な著者:	Franco Betanzos , Jonathan, Frías Armenta , Martha
フォーマット:	Online
言語:	spa
出版事項:	Consorcio de Universidades Mexicanas A.C. 2012
オンライン･アクセス:	https://psicumex.unison.mx/index.php/psicumex/article/view/210
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spelling	oai:https:--psicumex.unison.mx-:article-2102021-08-15T07:00:55Z Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest Validación de una escala de clima organizacional en el sector de servicios en el noroeste de México Franco Betanzos , Jonathan Frías Armenta , Martha Factorial structure organizational climate validation services health Estructura factorial clima organizacional validación servicios salud The aim of this study was to analyze the factorial structure of the Organizational Climate Scale for the service sector institutions. The participants were 116 individuals; 39 were affiliated with a health center of the Public Health Secretary, 42 with a private hospital and 35 with a hotel, all of them at Hermosillo, Sonora, México. The data were analyzed by a confirmatory factor analysis (EQS). The hypothetical model indicates three factors: organizational behavior, work stress and work organization. However, the results showed that the evaluated instrument confirmed only one fac- tor based on the dimensions of adaptation, deprivation, professional development, knowledge of functions, achievement of goals, fairness, attitude of the organization, leadership, communication and team work. thus, it is concluded that the hypothesized factorial structure does not correspond with the data. Nevertheless, the validity and reliability of the instrument was proved and it allows the evaluation of the Organizational Climate in institutions of the Services sector. El objetivo del presente estudio es el de analizar la estructura factorial de una escala de Clima Organizacional para instituciones del sector servicio. Se encuestaron 116 sujetos, 39 pertenecían a un Centro de Salud dependiente de la Secretaria de Salud Pública del estado, 42 a un hospi- tal privado y 35 a un hotel, todos de la ciudad de Hermosillo, Sonora, México. Los datos fueron analizados mediante un análisis factorial confirmatorio (EQS). El modelo hipotético establecía tres factores: estrés en el trabajo, comportamiento organizacional y organización en el trabajo. Sin embargo, los resultados mostraron que el instrumento evaluado conformó un solo factor basado en las dimensiones de adaptación, privación, desarrollo profesional, conocimiento de funciones, logro de objetivos, equidad, actitud de la organización, liderazgo, comunicación y trabajo en equipo. Se concluye que la estructura factorial propuesta no corresponde con la demostrada; sin embargo, arroja un instrumento validado que permite evaluar el Clima Organizacional en instituciones del Sector Servicio. Consorcio de Universidades Mexicanas A.C. 2012-01-10 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf https://psicumex.unison.mx/index.php/psicumex/article/view/210 10.36793/psicumex.v1i2.210 Psicumex; Vol. 1 No. 2 (2011): PSICUMEX Semestral Journal July - December 2011; 88-102 Psicumex; Vol. 1 Núm. 2 (2011): PSICUMEX Revista Semestral Julio - Diciembre 2011; 88-102 2007-5936 spa https://psicumex.unison.mx/index.php/psicumex/article/view/210/158
institution	Psicumex
collection	OJS
language	spa
format	Online
author	Franco Betanzos , Jonathan Frías Armenta , Martha
spellingShingle	Franco Betanzos , Jonathan Frías Armenta , Martha Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest
author_facet	Franco Betanzos , Jonathan Frías Armenta , Martha
author_sort	Franco Betanzos , Jonathan
title	Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest
title_short	Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest
title_full	Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest
title_fullStr	Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest
title_full_unstemmed	Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest
title_sort	validation of an organizational climate scale for the service sector in the mexican northwest
description	The aim of this study was to analyze the factorial structure of the Organizational Climate Scale for the service sector institutions. The participants were 116 individuals; 39 were affiliated with a health center of the Public Health Secretary, 42 with a private hospital and 35 with a hotel, all of them at Hermosillo, Sonora, México. The data were analyzed by a confirmatory factor analysis (EQS). The hypothetical model indicates three factors: organizational behavior, work stress and work organization. However, the results showed that the evaluated instrument confirmed only one fac- tor based on the dimensions of adaptation, deprivation, professional development, knowledge of functions, achievement of goals, fairness, attitude of the organization, leadership, communication and team work. thus, it is concluded that the hypothesized factorial structure does not correspond with the data. Nevertheless, the validity and reliability of the instrument was proved and it allows the evaluation of the Organizational Climate in institutions of the Services sector.
publisher	Consorcio de Universidades Mexicanas A.C.
publishDate	2012
url	https://psicumex.unison.mx/index.php/psicumex/article/view/210
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Validation of an Organizational Climate Scale for the Service Sector in the Mexican Northwest

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