Triggers of violence towards healthcare personnel of a second level care hospital

Introduction: Frequently, health professionals have to deal with violence while performing their duties, putting themselves at risk of receiving physical, psychological and work related consequences. Objective: Determine the factors that trigger violence towards health care personnel. Methodology: C...

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Autores principales:	Puentes-Rojas, Ana Ruth, Morales-Álvarez, Clara Teresita, Moreno-González, María Mercedes, Cerrito-Rodríguez, Gabriela, Pérez-Lerma, Roxana de la Trinidad
Formato:	Online
Lenguaje:	spa eng
Publicado:	Universidad de Sonora 2019
Acceso en línea:	https://sanus.unison.mx/index.php/Sanus/article/view/108
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institution	Sanus
collection	OJS
language	spa eng
format	Online
author	Puentes-Rojas, Ana Ruth Morales-Álvarez, Clara Teresita Moreno-González, María Mercedes Cerrito-Rodríguez, Gabriela Pérez-Lerma, Roxana de la Trinidad
spellingShingle	Puentes-Rojas, Ana Ruth Morales-Álvarez, Clara Teresita Moreno-González, María Mercedes Cerrito-Rodríguez, Gabriela Pérez-Lerma, Roxana de la Trinidad Triggers of violence towards healthcare personnel of a second level care hospital
author_facet	Puentes-Rojas, Ana Ruth Morales-Álvarez, Clara Teresita Moreno-González, María Mercedes Cerrito-Rodríguez, Gabriela Pérez-Lerma, Roxana de la Trinidad
author_sort	Puentes-Rojas, Ana Ruth
title	Triggers of violence towards healthcare personnel of a second level care hospital
title_short	Triggers of violence towards healthcare personnel of a second level care hospital
title_full	Triggers of violence towards healthcare personnel of a second level care hospital
title_fullStr	Triggers of violence towards healthcare personnel of a second level care hospital
title_full_unstemmed	Triggers of violence towards healthcare personnel of a second level care hospital
title_sort	triggers of violence towards healthcare personnel of a second level care hospital
description	Introduction: Frequently, health professionals have to deal with violence while performing their duties, putting themselves at risk of receiving physical, psychological and work related consequences. Objective: Determine the factors that trigger violence towards health care personnel. Methodology: Cross-sectional descriptive study, with a sample of 66 people within a second level hospital in México; there was non-probabilistic sampling performed; the “Aggressions towards health professionals within the health care environment” instrument was used. Throughout each phase of the study, the main ethical principles were observed pursuant to the Helsinki’s General Health Act for Research and Declaration. In regards to the data analysis, the SPSS version 20 software was employed, and a descriptive statistical analysis was applied. Results: The factors that trigger violence towards the personnel were the lack of material resources, which is something that was found in 40% of the cases; the notification of the death of the patient in 30% of the cases; and the delay in effective care in 20% of the cases. The main aggressor was the patient. Ninety six percent of the personnel did not abandon their work after the act of violence. Conclusions: The main triggers of violence correspond to the administrative aspects of supplies and resources; this situation should attract the attention of health authorities since the administration of human resources and supplies stays in their competence.
publisher	Universidad de Sonora
publishDate	2019
url	https://sanus.unison.mx/index.php/Sanus/article/view/108
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spelling	oai:https:--sanus.unison.mx:article-1082021-07-22T02:15:54Z Triggers of violence towards healthcare personnel of a second level care hospital Factores desencadenantes de violencia dirigida a personal de salud de un hospital de segundo nivel de atención Fatores desencadeantes de violência dirigida ao pessoal de saú-de de um hospital de cuidados de segundo nível Puentes-Rojas, Ana Ruth Morales-Álvarez, Clara Teresita Moreno-González, María Mercedes Cerrito-Rodríguez, Gabriela Pérez-Lerma, Roxana de la Trinidad Violencia Hospitales Personal de salud Violência hospitais pessoal de saúde Violence Hospitals Health personnel Introduction: Frequently, health professionals have to deal with violence while performing their duties, putting themselves at risk of receiving physical, psychological and work related consequences. Objective: Determine the factors that trigger violence towards health care personnel. Methodology: Cross-sectional descriptive study, with a sample of 66 people within a second level hospital in México; there was non-probabilistic sampling performed; the “Aggressions towards health professionals within the health care environment” instrument was used. Throughout each phase of the study, the main ethical principles were observed pursuant to the Helsinki’s General Health Act for Research and Declaration. In regards to the data analysis, the SPSS version 20 software was employed, and a descriptive statistical analysis was applied. Results: The factors that trigger violence towards the personnel were the lack of material resources, which is something that was found in 40% of the cases; the notification of the death of the patient in 30% of the cases; and the delay in effective care in 20% of the cases. The main aggressor was the patient. Ninety six percent of the personnel did not abandon their work after the act of violence. Conclusions: The main triggers of violence correspond to the administrative aspects of supplies and resources; this situation should attract the attention of health authorities since the administration of human resources and supplies stays in their competence. Introducción: Los profesionales de la salud enfrentan frecuentemente situaciones de violencia durante el desempeño de sus funciones con riesgo de desarrollar consecuencias físicas, psicológicas y laborales. Objetivo: Determinar los factores que desencadenan violencia hacia el personal de salud. Metodología: Estudio descriptivo transversal, con una muestra de 66 personas en un hospital de segundo nivel de atención en México, se realizó un muestreo no probabilístico, se utilizó el instrumento "Agresiones hacia profesionales en el ámbito de la salud". En cada etapa del estudio se atendieron los principios éticos de acuerdo con el Reglamento de la Ley General de Salud en Materia de Investigación y declaración de Helsinki. Para el análisis de los datos se empleó el programa SPSS versión 20 y se aplicó estadística descriptiva. Resultados: Los factores desencadenantes de violencia hacia el personal, fueron la carencia de recursos materiales que se encontró presente en el 40% de los casos, el comunicado del fallecimiento del paciente en el 30%, la demora de la atención en un 20%. El principal agresor fue el paciente. El 96% del personal no abandonó su labor después de sufrir el acto de violencia. Conclusiones: Los principales desencadenantes de violencia corresponden a aspectos administrativos de material y recursos, esta situación debe atraer la atención de las autoridades sanitarias ya que es de su competencia la gestión del recurso material y humano. Introdução: Os profissionais de saúde freqüentemente experimentam situação de violência durante o desempenho de suas funções com o risco de desenvolver conseqüências físicas, psicológicas e trabalhistas. Objetivo: Determinar los fatores que desencadeiam violência contra o pessoal de saúde. Metodologia: Estudo descritivo transversal, com uma amostra de 66 pessoas em um hospital de segundo nível de atendimento no México. Uma amostragem não probabilística foi realizada, o instrumento foi usado "Agressões contra profissionais no campo da saúde". Em cada etapa do estudo eles foram atendidos os princípios éticos de acordo com o Regulamento da Lei Geral de Saúde sobre Pesquisa e Declaração de Helsinque. Para a análise dos dados foi utilizada a versão 20 do programa SPSS e estatística descritiva foi aplicada. Resultados: Os fatores que desencadeiam a violência para o pessoal foram a falta de recursos materiais que esteve presente em 40% dos casos, a declaração da morte do paciente em 30% atraso de atendimento em 20%. O principal agressor foi o paciente. 96% do pessoal não desistiu do trabalho depois de sofrer o ato de violência. Conclusões: Os principais desencadeantes da violência correspondem a aspectos administrativos, materiais e recursos, esta situação deve atrair a atenção das autoridades de saúde já que é de sua competência a gestão dos recursos materiais e humanos. Universidad de Sonora 2019-08-11 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo de investigación evaluado por pares Texto application/pdf application/pdf https://sanus.unison.mx/index.php/Sanus/article/view/108 10.36789/sanus.vi8.108 SANUS; No. 8 (2018): Octubre-Diciembre; 26-36 REVISTA SANUS; Núm. 8 (2018): Octubre-Diciembre; 26-36 SANUS; n. 8 (2018): Octubre-Diciembre; 26-36 2448-6094 spa eng https://sanus.unison.mx/index.php/Sanus/article/view/108/96 https://sanus.unison.mx/index.php/Sanus/article/view/108/98 Derechos de autor 2018 SANUS

Triggers of violence towards healthcare personnel of a second level care hospital

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