Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico

Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico

Introduction: The integration of multidisciplinary teams in first level health care organizations, where nurses, physicians, dentists, and administrative personnel are present, is not only to provide quality services, but also to have healthy working conditions. Objective: To determine the relations...

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Autori principali: Baltazar-Gómez, Desiree Yvonne, Rosas-González, Enriqueta, García-Rodríguez, Isaúl, Ibarra-Gutiérrez, Ma. Judit, Pirez-Lindoro, Miguel Ángel
Natura: Online
Lingua:spa
eng
Pubblicazione: Universidad de Sonora 2022
Accesso online:https://sanus.unison.mx/index.php/Sanus/article/view/295
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author Baltazar-Gómez, Desiree Yvonne
Rosas-González, Enriqueta
García-Rodríguez, Isaúl
Ibarra-Gutiérrez, Ma. Judit
Pirez-Lindoro, Miguel Ángel
spellingShingle Baltazar-Gómez, Desiree Yvonne
Rosas-González, Enriqueta
García-Rodríguez, Isaúl
Ibarra-Gutiérrez, Ma. Judit
Pirez-Lindoro, Miguel Ángel
Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico
author_facet Baltazar-Gómez, Desiree Yvonne
Rosas-González, Enriqueta
García-Rodríguez, Isaúl
Ibarra-Gutiérrez, Ma. Judit
Pirez-Lindoro, Miguel Ángel
author_sort Baltazar-Gómez, Desiree Yvonne
title Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico
title_short Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico
title_full Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico
title_fullStr Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico
title_full_unstemmed Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico
title_sort relationship between organizational culture, job satisfaction, and performance among health care workers in querétaro, mexico
description Introduction: The integration of multidisciplinary teams in first level health care organizations, where nurses, physicians, dentists, and administrative personnel are present, is not only to provide quality services, but also to have healthy working conditions. Objective: To determine the relationship between organizational culture and job satisfaction with the performance of health care workers. Methodology: Correlational and analytical study. This study was performed in 125 workers selected using probabilistic sampling, and it was requested to answer this survey voluntarily, under informed consent; workers with six months of seniority were excluded. The instrument consisted of organizational culture, job satisfaction and job performance; data processing was made using SPSS version 25; Pearson's R was used due to the normal distribution of the data. Authorization was obtained from the bioethics and research committees. Results: Organizational culture showed 71% of medium level of consistency and 67% of adaptability. Both job satisfaction in motivation showed 98% and satisfaction showed 96%, obtaining a medium level. Job performance was high. In organizational culture and job performance, there was an association in adaptability with interpersonal relationships and quality, p=0.01, consistency with quality and interpersonal relationships, p=0.01. In job satisfaction and job performance, there was association in mission with quality and satisfaction with teamwork, p=0.05. Conclusions: A significant statistical correlation was seen between the variables, generating assertive integration strategies, recognizing their experience, providing conditions for their professional development, and within the health institution influencing job performance and the quality of service provided.
publisher Universidad de Sonora
publishDate 2022
url https://sanus.unison.mx/index.php/Sanus/article/view/295
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spelling oai:https:--sanus.unison.mx:article-2952022-02-02T06:57:02Z Relationship between organizational culture, job satisfaction, and performance among health care workers in Querétaro, Mexico Relación entre cultura organizacional, satisfacción laboral y desempeño en trabajadores de salud en Querétaro, México Relação entre cultura organizacional, satisfação no trabalho e desempenho entre profissionais de saúde em Querétaro, México Baltazar-Gómez, Desiree Yvonne Rosas-González, Enriqueta García-Rodríguez, Isaúl Ibarra-Gutiérrez, Ma. Judit Pirez-Lindoro, Miguel Ángel Cultura organizacional Compromiso laboral Trabajadores de salud Organizational culture Work commitment Health care workers Cultura organizativa Compromisso de trabalho Trabalhadores da saúde Introduction: The integration of multidisciplinary teams in first level health care organizations, where nurses, physicians, dentists, and administrative personnel are present, is not only to provide quality services, but also to have healthy working conditions. Objective: To determine the relationship between organizational culture and job satisfaction with the performance of health care workers. Methodology: Correlational and analytical study. This study was performed in 125 workers selected using probabilistic sampling, and it was requested to answer this survey voluntarily, under informed consent; workers with six months of seniority were excluded. The instrument consisted of organizational culture, job satisfaction and job performance; data processing was made using SPSS version 25; Pearson's R was used due to the normal distribution of the data. Authorization was obtained from the bioethics and research committees. Results: Organizational culture showed 71% of medium level of consistency and 67% of adaptability. Both job satisfaction in motivation showed 98% and satisfaction showed 96%, obtaining a medium level. Job performance was high. In organizational culture and job performance, there was an association in adaptability with interpersonal relationships and quality, p=0.01, consistency with quality and interpersonal relationships, p=0.01. In job satisfaction and job performance, there was association in mission with quality and satisfaction with teamwork, p=0.05. Conclusions: A significant statistical correlation was seen between the variables, generating assertive integration strategies, recognizing their experience, providing conditions for their professional development, and within the health institution influencing job performance and the quality of service provided. Introducción: La integración de equipos multidisciplinarios en las organizaciones de primer nivel de atención en salud, donde se encuentran enfermeras, médicos, odontólogos y administrativos, no solo son, para brindar una calidad de los servicios, si no, también tener condiciones de trabajo saludables. Objetivo: Determinar la relación entre la cultura organizacional, satisfacción laboral con el desempeño de trabajadores de la salud. Metodología: estudio correlacional, analítico, en 125 trabajadores seleccionados con muestreo probabilístico, se solicitó contestar la encuesta de manera voluntaria, bajo consentimiento informado, se excluyeron a trabajadores con seis meses de antigüedad. El instrumento constaba de: cultura organizacional, satisfacción laboral y desempeño laboral, el procesamiento de datos se realizó con SPSS versión 25, se empleó R de Pearson debido a la distribución normal de los datos. Se contó con autorización de los comités de bioética e investigación. Resultados: La cultura organizacional mostró en consistencia 71% y adaptabilidad 67% un nivel medio. La satisfacción laboral en motivación 98% y satisfacción 96% obtuvieron nivel medio. El desempeño laboral fue alto. En cultura organizacional y desempeño laboral, hubo asociación en adaptabilidad con relaciones interpersonales y calidad p=0.01, consistencia con calidad y relaciones interpersonales p=0.01. En satisfacción laboral y desempeño laboral, existió asociación en misión con calidad y satisfacción con trabajo en equipo p=0.05. Conclusiones: Se observó una correlación estadística significativa entre las variables, el generar estrategias asertivas de integración, reconociendo su experiencia, brindar condiciones para su desarrollo profesional dentro de la institución sanitaria influye en el desempeño laboral y la calidad del servicio brindado. Introdução: A integração de equipes multidisciplinares em organizações de atenção à saúde de primeiro nível, onde estão presentes enfermeiros, médicos, dentistas e pessoal administrativo, não é apenas para prestar serviços de qualidade, mas também para ter condições saudáveis ​​de trabalho. Objetivo: Determinar a relação entre a cultura organizacional e a satisfação no trabalho com o desempenho dos profissionais de saúde. Metodologia: Estudo correlacional e analítico. Este estudo foi realizado em 125 trabalhadores selecionados por amostragem probabilística, e foi solicitado que respondessem a este inquérito voluntariamente, mediante consentimento informado; foram excluídos os trabalhadores com seis meses de antiguidade. O instrumento consistiu em cultura organizacional, satisfação no trabalho e desempenho no trabalho; o processamento dos dados foi feito no SPSS versão 25; O R de Pearson foi utilizado devido à distribuição normal dos dados. Obteve-se autorização dos comitês de bioética e pesquisa. Resultados: A cultura organizacional apresentou 71% de consistência média e 67% de adaptabilidade. Tanto a satisfação no trabalho quanto a motivação apresentou 98% e a satisfação apresentou 96%, obtendo um nível médio. O desempenho no trabalho era alto. Em cultura organizacional e desempenho no trabalho, houve associação em adaptabilidade com relacionamento interpessoal e qualidade, p=0,01, consistência com qualidade e relacionamento interpessoal, p=0,01. Em satisfação no trabalho e desempenho no trabalho, houve associação em missão com qualidade e satisfação com trabalho em equipe, p=0,05. Conclusões: Verificou-se correlação estatística significativa entre as variáveis, gerando estratégias assertivas de integração, reconhecendo sua experiência, proporcionando condições para seu desenvolvimento profissional e dentro da instituição de saúde influenciando o desempenho no trabalho e a qualidade do serviço prestado. Universidad de Sonora 2022-12-13 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Text Artículo de investigación evaluado por pares Texto Texto application/pdf application/pdf https://sanus.unison.mx/index.php/Sanus/article/view/295 10.36789/revsanus.vi1.295 SANUS; Vol. 7 (2022): January-December; e295 SANUS; Vol. 7 (2022): Enero-Diciembre; e295 SANUS; v. 7 (2022): Janeiro-Dezembro; e295 2448-6094 spa eng https://sanus.unison.mx/index.php/Sanus/article/view/295/378 https://sanus.unison.mx/index.php/Sanus/article/view/295/379 Derechos de autor 2022 https://creativecommons.org/licenses/by-nc-nd/4.0

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