HELPDESK AS ALTERNATIVE OF SUPPORT AND TECHNOLOGICAL MANAGEMENT FOR A TABASCO COMPANY

HELPDESK AS ALTERNATIVE OF SUPPORT AND TECHNOLOGICAL MANAGEMENT FOR A TABASCO COMPANY

This article presents an investigation that aims to propose an improvement in the services provided by a medium-sized Tabasco company. We look for the company to provide flexibility in customer service by optimizing times to achieve customer satisfaction. To this end, the ITIL methodology is applied...

Fuld beskrivelse

Guardado en:

Bibliografiske detaljer
Autores principales:	Ortiz Gonzalez, Atilano, Gómez Lemus, Marbella Araceli, Zurita Cruz, Karla Alejandra
Format:	Online
Sprog:	spa
Udgivet:	Universida de Sonora 2021
Online adgang:	https://epistemus.unison.mx/index.php/epistemus/article/view/163
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Lignende værker

Agile Methodology for Project Management in the “XX” Technology Solutions Company
af: Silva Ortiz, Karen Lizeth, et al.
Udgivet: (2018)

Fiscal Fraud in Private Companies in Tabasco
af: Cruz Pérez, Claudia Guadalupe
Udgivet: (2022)

Improvement proposal for the management of innovation in a technology-based company
af: Rossetti, Germán, et al.
Udgivet: (2018)

Reliability of the Scale Of Perceived Social Support In SocialNetworks for body weight management
af: Guevara-Valtier, Milton Carlos, et al.
Udgivet: (2019)

Social Return on Investment: An alternative for the evaluation of zero waste management, during and after Covid-19
af: Hochstrasser-Castillo, Nancy, et al.
Udgivet: (2021)

A MODEL TO MANAGE KNOWLEDGE CONSIDERING THE ORGANIZATIONAL CULTURE IN SMALL COMPANIES
af: Barceló Valenzuela, Mario, et al.
Udgivet: (2021)

Recovery Alternatives for Used Lubricating Oils
af: Manzanarez Jiménez, Lucía Araceli
Udgivet: (2022)

Ergonomic culture level measurement in supervisors and senior management in a manufacturing company
af: Chacara Montes, Allán, et al.
Udgivet: (2021)

Supports of ceramic mixture for acelerated growth of Mycobacterium smegmatis
af: Garibay Escobar, Adriana, et al.
Udgivet: (2020)

Breve aproximación a la naturaleza genómica de Moniliophthora roreri CPMRT01 aislado de cacao en Tabasco, México//Brief approach to the genomic nature of Moniliophthora roreri CPMRT01 isolated from cocoa in Tabasco, Mexico
af: Hipólito-Romero, Enrique, et al.
Udgivet: (2020)

Technologies for improving transparency
af: Ross Ibarra, Marco Antonio
Udgivet: (2020)

Lessons from humanity: the importance of supporting families with children hospitalized for cancer
af: Ávila Roura, Ken Eduardo, et al.
Udgivet: (2018)

Analysis of the presence of women on the directors’ board and in senior management during the period 2015-2017 in companies listed on the Spanish Stock Exchange
af: Verona Martel, María Concepción, et al.
Udgivet: (2020)

Implications of the right to grow within an inclusive, safe, resilient and sustainable city according to the 2030 Agenda in Tabasco.
af: De Dios Fuentes, Elías
Udgivet: (2022)

Bibliometric analysis of scientific literature on the organic basis Bokashi: alternative in sustainable agriculture: Bokashi: alternative in sustainable agriculture
af: González-Rodríguez, Gabriela, et al.
Udgivet: (2023)

Technological diffusion and the aerospace industry in Sonora
af: Chávez Martínez, Francisco G.
Udgivet: (2018)

Technological innovation in the accounting systems of SMES
af: Aguilar Talamante, Patricia, et al.
Udgivet: (2017)

Technological Applications of Nanoparticles in Medicine and Industry
af: Britto Hurtado, R., et al.
Udgivet: (2022)

ProSist: Informatics’ system support to the planifcation, monitoring and control of R&D&I projects
af: Lucas López, Emilio Enrique, et al.
Udgivet: (2018)

Association of Cognitive Impairment, Depression, Supportive Social Networks, Fear and Death Anxiety in Older Adults
af: Figueroa Varela, Ma. del Rocío, et al.
Udgivet: (2021)

Academic self-efficacy, academic social support, academic well-being and its relation with academic performance in university students
af: González-Cantero, Joel Omar, et al.
Udgivet: (2020)

Biofloc Technology: A Way for Sustainable Aquaculture
af: Ochoa-Hernández, María Elena, et al.
Udgivet: (2023)

ENLACE: A Real Alternative for the Evaluation of Reading Comprehension? ENLACE: A Real Alternative for the Evaluation of Reading Comprehension?
af: Hernández Ramírez, Laura Aurora, et al.
Udgivet: (2016)

The knowledge social construction: An alternative in education
af: Mendoza García , Jorge
Udgivet: (2015)

Management of stress and fear of Covid-19 from the integration of cognitive-behavioral and solution-focused therapies
af: Gómez Hoyt , Blanca María, et al.
Udgivet: (2021)

Diagnostics in information technologies for the achievement of strategic objectives in organizations
af: Remedio Frometa, Suleika, et al.
Udgivet: (2018)

Technology transfer University-SMES as a link option
af: Trasviña Soto, Irma Cecilia, et al.
Udgivet: (2017)

Analysis of clients of the business incubator of the Technological Institute of Huatabampo
af: Arana Lugo, Francisca Rosario, et al.
Udgivet: (2022)

Nursing care management in Acinetobacter baumannii infection: clinical case
af: Ruíz-González, Karla Judith, et al.
Udgivet: (2020)

The intellectual capital and its valuation, as part of the intangible assets in the financial information of the company
af: Félix Enríquez, Sergio, et al.
Udgivet: (2017)

Use of Biomaterials as an Alternative for Remediation of Mine Tailings
af: Siqueros Valencia, Jesus Rafael, et al.
Udgivet: (2022)

Evaluation of Alternative Additives to SeO2 in the Electrodeposition of Metallic Manganese
af: Flores Santillán, Cesar Guillermo, et al.
Udgivet: (2022)

ALTERNATIVE CYANIDE LEACHING AGENT FOR GOLD TELURIDE REFRACTORY MINERALS
af: TERÁN-BOJÓRQUEZ, DIANA GABRIELA, et al.
Udgivet: (2022)

Reprogramming of alternative splicing of genes associated with breast cancer
af: Rossano Gutiérrez, Kate Ariadna, et al.
Udgivet: (2021)

Use of hydrolysis prior to the chemical and thermomechanical modification of rice starch: alternative to traditional modification treatments
af: Nieto, Paola, et al.
Udgivet: (2021)

Barriers that Hinder Technological Adoption in SME Marketing: A Review of Contemporary Literature.
af: Córdova Rodríguez, José Guillermo, et al.
Udgivet: (2023)

Planned Change Strategies at a Business Company
af: Ruiz Chávez, Ramón, et al.
Udgivet: (2020)

Construction companies and corporate social responsibility: is it possible?
af: Domínguez Díaz, Ana María
Udgivet: (2020)

Evaluation of the market feasibility for the creation of a company
af: Martínez Prats, Germán, et al.
Udgivet: (2021)

FORENSIC AUDIT: THE TECHNIQUE TO PREVENT FRAUD IN COMPANIES
af: García López, Juan Diego
Udgivet: (2022)

Aviso de Privacidad Integral

instagram

youtube

mapa

pdu

gaceta

radio

Universidad de Sonora
Blvd. Luis Encinas y Rosales S/N,Col. Centro Hermosillo, Sonora, México

Ext: 8340 y 8341
Tel: (662) 259.2136 y 259.2137
Fax: (662) 259.2135

unison.mx