Quality in the service of the hotel reception department of Hermosillo, Sonora, México
The research studies the occupational profiles of the tourism sector in Hermosillo, Sonora, specifically analyzes the competencies of the receptionist of the top ten hotels in the city, with the purpose of determining the quality of the service based on behavioral and technical attitudes in their pe...
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| Main Authors: | , , |
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| Format: | Online |
| Language: | spa |
| Published: |
Universidad de Sonora
2017
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| Online Access: | https://trascender.unison.mx/index.php/trascender/article/view/18 |
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